Everything You Need to Build a More Systematic Business
Lead management, sales pipeline, automated follow-up, customer records, WhatsApp communication, team accountability and workflow automation — in one connected platform.
Done-for-you services alongside the software
Beyond the platform, the TYCOB team also supports businesses with campaigns, content and subscription setup.
Meta Ad Service
Run ad campaigns on Facebook and Instagram to reach the right audience and generate quality leads, with a strategy-driven approach focused on turning clicks into enquiries.
Social Media Management
Build a strong online presence with managed social media — we create, schedule and manage content that keeps your brand active, engaging and visible.
Subscription Plans
Get access to TYCOB with a 1-year subscription including CRM, lead generation, automation and marketing tools, plus continuous support to help streamline operations.
Website Development
Build a professional business website or landing page that captures enquiries, explains your services and connects visitors to your TYCOB lead system.
One platform, ten working areas of your business
Each area can be configured around your existing process. You do not have to change how your business works to start.
1. Lead Management
Every enquiry in one database, with an owner, a source and a status.
- Lead database
- Lead status
- Lead owner
- Lead source
- Lead tracking
- Lead follow-up
- Lead segmentation
2. Sales Pipeline Management
See exactly where each deal stands and what is blocking it.
- Custom stages
- Sales journey tracking
- Lead status visibility
- Follow-up planning
- Conversion tracking
3. Automated Follow-up
Follow-up becomes a process instead of something people must remember.
- Trigger-based workflows
- Follow-up reminders
- Timed communication
- Customer journey automation
- Stage-based actions
4. Customer Database
One place for customer details, status and history.
- Centralized customer information
- Customer status
- Interaction history where available
- Customer segmentation
- Repeat customer management
5. WhatsApp Automation & Marketing
Structured WhatsApp communication instead of scattered personal chats.
- Campaign communication
- Follow-up communication
- Customer updates
- Automation sequences
- Lead nurturing
WhatsApp communication and templates must comply with Meta / WhatsApp Business policies and applicable provider requirements.
6. Team & Staff Management
Clear ownership, clear responsibility, less daily chasing.
- Assign leads to employees
- Define lead ownership
- Track responsibilities
- Create team-specific workflows
- Improve accountability
7. Enquiry Management
Capture every enquiry and move it through your sales process.
- Capture enquiries
- Organize enquiries
- Assign team members
- Track follow-up status
- Move enquiries through the sales process
8. Business Process Automation
Build workflows around the way your business actually works.
- Sales process
- Customer onboarding
- Renewal reminder
- Repeat purchase follow-up
- Customer reactivation
- Lead nurturing
- Staff follow-up process
9. Business Growth Tools
Tools that help you organize daily operations and growth activities.
- Structured daily follow-up lists
- Process templates for your team
- Business process visibility
- Reduced repetitive manual work
10. Website & Digital Lead Capture
Digital touchpoints that feed enquiries into your lead database.
- Website and landing page enquiry capture where supported
- Campaign enquiry collection
- Lead source tracking
Available capabilities depend on your TYCOB plan and configuration. Our team will confirm what applies to your business.
The tools inside TYCOB
Each module is part of the same platform, so your leads, customers, communication and team work stay connected.
CRM
- Centralize customer communication so conversations and relationships are easy to track.
- Monitor your sales pipeline with insights that help improve service delivery.
Landing Page Builder
- Build landing pages with customizable templates and a drag-and-drop builder.
- Capture enquiries from campaigns and turn visitors into leads.
Shop Builder
- Launch an online store quickly using easy, customizable templates.
- Showcase products with professional designs that support customer engagement.
Automation Workflow
- Automate repetitive tasks so your team can focus on higher-value work.
- Run Email, WhatsApp and SMS communication from one unified platform.
WhatsApp Sender
- Automate message delivery to your contacts instead of sending each one manually.
- Keep routine updates and notifications consistent and on time.
WhatsApp Cloud API
- Send messages at scale with reliable, policy-compliant delivery.
- Integrate WhatsApp into your workflows for automated responses and real-time updates.
Ad Launcher
- Create, launch and manage campaigns across platforms from one dashboard.
- Reach the right audience and drive targeted traffic to your offers.
Add Staff
- Onboard team members quickly into your organization's system.
- Assign roles and permissions so each person sees only what they should.
Social Media Management
- Plan, schedule and manage content from one place.
- Keep your brand active and visible to the right audience.
Example Workflows by Business Type
These are examples of how a process can be structured. Your workflow may be different.
Gym & Fitness
- Enquiry
- Trial
- Membership
- Attendance Follow-up
- Renewal
- Expired Member
- Reactivation
Construction
- Enquiry
- Requirement
- Site Visit
- Estimate
- Follow-up
- Project Won / Lost
- Customer Follow-up
Training Business
- Lead
- Webinar
- Attended
- Follow-up
- Consultation
- Enrollment
- Member Onboarding
Manufacturing
- Enquiry
- Requirement
- Quotation
- Follow-up
- Order
- Customer Follow-up
- Repeat Order
Service Business
- Enquiry
- Qualification
- Appointment
- Proposal
- Follow-up
- Customer
- Repeat Service
Discuss Your Business Workflow
Tell us how your enquiries, follow-ups and customer records work today. We will show you what a structured version looks like inside TYCOB.